Senior Software Developer
1 month ago
Responsibilities:
- Translate technical systems specifications into working tested CRM applications, including developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Resolve and troubleshoot technical problems that arise during the use and operation of software packages.
General Skills:
- Experience in programming and analysis, specialized CRM software package support at the specified experience level.
- Ability to collaborate with IT professionals throughout the software development lifecycle.
- Experience in structured methodologies for the development, design, implementation, and maintenance of applications.
- Experience in design, code, test, debug, and document applications.
- Experience in the use of object and/or third-generation language development tools.
- Experience in one or more programming languages.
- Experience in application design, latest design patterns, deployment, and troubleshooting.
- Experience with relational and hierarchical database technologies.
- Experience in the use of information retrieval packages using query languages.
- Experience with one or more communication protocols.
- Experience in structured methodologies for the design, development, implementation, and maintenance of applications.
- Experience in eliciting and documenting information from diverse business area stakeholders and subject matter experts.
- Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
- A team player with a track record for meeting deadlines, CRM software development skills.
- Knowledge and experience with specific CRM software and anticipated future releases, high availability solution design, and implementation.
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards, and tools.
- Experience with middleware and gateways.
- Expertise in specific tools for CRM software development.
Desirable Skills:
- Knowledge and experience with programming Internet-ready applications.
- Knowledge and experience in rapid application development (RAD) methodologies.
- Knowledge and understanding of Information Management principles, concepts, policies, and practices.
- Experience with middleware and gateways.
- Experience reviewing, analyzing, and modifying product installation scripts, including encoding, testing, debugging.
- Ability to provide post-implementation support and resolve any post-implementation technical issues.
- Experience conducting design walkthrough sessions with project teams.
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
- Ability to provide user and system documentation as required.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Experience in Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
- Build and Custom Dynamic CRM Workflows, Plug-ins, and Complex Microsoft Power Automates flows.
- Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal.
- Expert knowledge of Cloud Security Principles related to Dynamic CRM, such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams, and Roles management.
Skill Set Requirements:
Experience:
- Experience in Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
- Build and Custom Dynamic CRM Workflows, Plug-ins, and Complex Microsoft Power Automates flows.
- Customize Dynamics using C#, JavaScript, and HTML.
- Expert knowledge working with Dynamic CRM SDK, Dynamic CRM Web API, Organization Services, OData Standard, Fetch XML, and XRM Toolbox.
- Experience building custom portals using ASP.NET,.NET Core, Angular-JS, TypeScript, Azure App Services, Web Jobs, Azure Functions, Logic Apps, and integrate with Dynamic CRM Online.
- Building complex MS Power Bi Reports on Dynamic CRM online for on-demand and scheduled reporting.
- Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal.
- Expert knowledge of Cloud Security Principles related to Dynamic CRM, such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams, and Roles management.
Technical Skills:
- Experience with Agile methodologies.
- Experience with Dynamics 365 and Azure solution design.
- Working knowledge of Dynamics interoperability, integration, and capability with other Microsoft cloud technologies.
- Working knowledge of both low-code development and custom development on Dynamics 365.
- Working knowledge with Dataverse design and development.
- Working knowledge of development in Azure technologies.
- Working knowledge of.NET, C#, JavaScript.
- Working knowledge of DevOps, task boards, pipelines, etc.
Report and Data Migration:
- Working knowledge of creating MS Power Bi Reports and CRM Word Template Knowledge.
Communication Skills:
- Strong communication skills to prepare documentation, including but not limited to: solution documentation, user manuals, reports, reviews, assessments.
- Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients.
- Ability to communicate designs and development in clear and understandable manner.
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