Hotel Operations Supervisor

2 weeks ago


Kamloops, British Columbia, Canada Ramada by Wyndham Kamloops Full time

Job Title: Hotel Operations Supervisor

Job Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at Ramada by Wyndham Kamloops. As a key member of our hotel operations team, you will be responsible for supervising a team of hotel clerks, ensuring the smooth operation of our front desk, and providing exceptional customer service to our guests.

Key Responsibilities:

  • Supervise and coordinate the work of hotel clerks, ensuring that all tasks are completed efficiently and effectively.
  • Assist guests with special needs, providing a high level of customer service and ensuring their stay is enjoyable and memorable.
  • Coordinate, assign, and review work to ensure that all tasks are completed on time and to a high standard.
  • Hire and train new staff members, ensuring that they are equipped with the necessary skills and knowledge to perform their duties effectively.
  • Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as necessary to ensure business continuity and customer service delivery.

Support for Newcomers and Refugees: We are committed to supporting newcomers and refugees in our community. As a Hotel Operations Supervisor, you will have the opportunity to participate in government or community programs that support these individuals.

Support for Youths: We also support youth employment initiatives in our community. As a Hotel Operations Supervisor, you will have the opportunity to participate in programs that support young people in gaining employment skills and experience.

Support for Veterans: We recognize the importance of supporting veterans in our community. As a Hotel Operations Supervisor, you will have the opportunity to participate in programs that support veterans in gaining employment and achieving their goals.

Support for Indigenous People: We are committed to supporting Indigenous people in our community. As a Hotel Operations Supervisor, you will have the opportunity to participate in programs that support Indigenous people in gaining employment and achieving their goals.

Support for Visible Minorities: We also support visible minorities in our community. As a Hotel Operations Supervisor, you will have the opportunity to participate in programs that support visible minorities in gaining employment and achieving their goals.

Work Terms: This is a permanent position, working 40 hours per week. The work language is English.



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