Technical Support Specialist

4 days ago


Québec, Quebec, Canada KPMG Canada Full time

At KPMG Canada, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT Services group, you'll play a vital role in ensuring the seamless operation of our technology infrastructure.

With your expertise in troubleshooting and resolving technical issues, you'll provide top-notch support to our partners and staff, leveraging your analytical skills to identify and resolve complex problems. Your exceptional communication skills will enable you to effectively collaborate with stakeholders, both internally and externally.

This exciting opportunity offers a competitive salary of approximately $70,000-$80,000 per annum, depending on location and experience. Our estimates suggest that salaries for this position in Montreal range from $65,000 to over $90,000 annually.

Job Description:

  • Provide technical support to various groups and software applications
  • Troubleshoot hardware and software issues
  • Configure PCs and install printers and specific software
  • Assist with IT services projects as needed
  • Prioritize tasks and work in a fast-paced environment

Required Skills and Qualifications:

  • Good organizational skills
  • Troubleshooting and problem-solving skills
  • Excellent communication skills (written and spoken)
  • Able to work independently or in a team setting
  • Strong interpersonal skills
  • Microsoft certification an asset

Benefits:

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

KPMG in Canada Values:

  • Integrity: We do what is right
  • Excellence: We never stop learning and improving
  • Courage: We think and act boldly
  • Together: We respect each other and draw strength from our differences
  • For Better: We do what matters


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