Retail Store Operations Leader

22 hours ago


Hamilton, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

Shoppers Drug Mart/Pharmaprix is committed to providing exceptional customer service and delivering high-quality health, beauty, and convenience products in our community.

About the Role

$70,000 - $90,000 per year, depending on experience

We are seeking an experienced Retail Store Operations Leader to join our team. As a key member of our management team, you will play a critical role in driving store performance, improving customer satisfaction, and promoting a positive work environment.

Key Responsibilities:
  1. Maintain store standards to optimize customer experience, drive customer traffic, and positively impact store profitability.
  2. Work with the management team to ensure store standards are in effect 100% of the time, including the backroom.
  3. Help manage labour scheduling and leverage Work Force Management (WFM) to maximize labour productivity.
Qualifications:
  • Previous retail management experience.
  • Demonstrated ability to drive business growth, lead by example, and support corporate programs.
  • Excellent communication and leadership skills.
Benefits:
  • Purchase discount program.
  • Flexible and varied schedules.
  • Competitive pay.
  • Online learning opportunities through Academy.

We value diversity and strive to create an inclusive workplace culture that reflects the diversity of our communities. Accommodation is available upon request for applicants and colleagues with disabilities.



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