Master Retail Operations Leader

2 days ago


Hamilton, Ontario, Canada SIGNET JEWELERS Full time
About the Role

The Store Manager at Signet Jewelers is a key leadership position responsible for driving sales, profitability, and customer satisfaction in a single store location. This individual will lead a team of employees to deliver exceptional customer experiences, maintain a positive work atmosphere, and achieve business goals.

Responsibilities
  • Lead day-to-day operations, including sales, customer service, and inventory management
  • Develop and execute strategies to increase sales and customer engagement
  • Coach and develop employees to improve their skills and performance
  • Maintain a high level of customer satisfaction through effective communication and problem-solving
  • Foster a positive and inclusive work environment that promotes diversity and inclusion
Requirements
  • Minimum 2 years of college preferred
  • At least 3 years of retail sales experience, or 2 years of retail sales experience plus 1 year of retail management experience
  • Preference given to candidates with specialty retail or jewelry experience
  • Advanced communication skills, both written and verbal
  • Proficient with computers, including MS Office and other business software
  • Strong interpersonal skills to build effective relationships with employees and customers
  • Reliable and dependable
Compensation

The estimated annual salary for this role is $60,000-$80,000, depending on experience and qualifications.

About Us

Signet Jewelers is an equal opportunity employer committed to promoting diversity and inclusion in all levels of our organization. We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.



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