Retail Store Operations Manager

1 week ago


Hamilton, Ontario, Canada Spencer's & Spirit Halloween Full time
Overview

We are seeking an experienced Retail Store Operations Manager to lead our team at Spencer Gifts – Spirit Halloween. As a key member of our management team, you will be responsible for ensuring the efficient operation of our store and contributing to our overall success.

Salary Information

The estimated annual salary for this position is $55,000-$65,000, depending on experience and qualifications.

Job Description

The Assistant Store Leader plays a crucial role in maintaining excellent Guest Services by establishing and adhering to high standards of customer service, visual merchandising, and store appearance. This includes developing and implementing strategies to drive sales growth, controlling expenses, managing inventory, and adhering to all Company policies and procedures.

Key Responsibilities
  1. Develop and implement plans to increase sales and improve operational efficiency.
  2. Manage staff performance, providing coaching, training, and feedback to ensure exceptional Guest Services.
  3. Maintain a clean and organized store environment, adhering to visual merchandising standards.
  4. Control expenses, manage inventory, and adhere to Company policies and procedures.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • A minimum of 2 years of retail management experience, preferably in a similar role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment. As an equal opportunity employer, we consider applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information, or any other characteristic or protected classes as defined by federal, state/provincial, or local law. We will consider for employment qualified applicants with criminal histories.


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