Strategic Business Solutions Specialist with MarTech Expertise

2 weeks ago

Toronto, Ontario, Canada S.i. Systèmes Full time

S.i. Systèmes is seeking a Strategic Business Solutions Specialist with MarTech expertise to join our team in Downtown Toronto.

Job Description

We are looking for a Senior Business Analyst with experience in MarTech to identify business needs and translate them into technical solutions with one of our major banking clients.

Key Responsibilities:

  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, business rules, user stories, sequence diagrams, and process flows.
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Improve systems by studying current practices; designing modifications.
  • Recommends controls by identifying problems; writing improved procedures.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Maintain system protocols by writing and updating procedures.
  • Direct day-to-day activities in a manner consistent with risk culture and the relevant risk appetite statement and limits, and communicate it throughout the team.
  • Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance.

Requirements:

  • 8+ years of previous experience as a Business Systems Analyst/Business Analyst, experience in large enterprise organizations, FI preferred.
  • 1-2+ years of experience with planning/analysis of business requirements for system changes and enhancements.
  • Experience working cross-functionally with a variety of end-users.

Nice-to-Have Skills:

  • Experience with any of the following technologies: GTM-Tech and MarTech similar or comparable to Salesforce Data Cloud, Twilio, SAP Customer Data Platform, Salesforce Marketing Cloud, Braze, Adobe (RT-CDP, AEP), MS Dynamics 365 Customer, and Dynamic Yield.
  • Experience working with GTM Teams (Marketing, Sales, Data Analytics, Sales Ops, Revenue Ops etc.).
  • Experience with Jira/Confluence.

Education:

  • Bachelor's degree (technical or business fields).

Estimated Salary: $80,000 - $110,000 per year.

Benefits: We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

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