Bilingual Account Manager
2 weeks ago
Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA. We are dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.
Job SummaryWe are seeking a highly motivated and results-driven Bilingual Account Manager to join our team. As a key member of our revenue team, you will be responsible for growing and expanding our customer base, developing and closing leads, and providing exceptional customer service.
Key Responsibilities- Diversify and grow an active book of business by connecting with stakeholders in existing accounts, uncovering new opportunities, and developing strategic plans to achieve sales targets.
- Nurture relationships with existing customers, responding to their inquiries, and maintaining up-to-date records in our CRM system.
- Close deals through proactive activity, making 30-50 outreaches daily through phone, email, and LinkedIn to current customers and leads.
- Provide exceptional customer support and issue resolution, serving as the primary point of contact for any concerns raised.
- Regularly report on account status to senior management, providing insights and updates that inform decision-making.
- Experience in business development and B2B product sales, with a proven track record of success.
- Excellent communication, interpersonal, and conflict management skills, with the ability to build trusting relationships with customers and internal teams.
- Fluency in English and French, with the ability to communicate effectively in both languages.
- Self-motivated and results-driven, with a strong sense of accountability and a passion for delivering exceptional customer experiences.
- A competitive base salary of $60,000, with an OTE potential of up to $115,000 based on performance.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including health, dental, and vision coverage.
If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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Bilingual Account Manager
2 weeks ago
Markham, Ontario, Canada Genuine Comfort Full timeJob Summary: We are seeking a Bilingual Account Manager to join our team, responsible for customer retention, acquisition, and ongoing service and sales support in the hospitality, commercial, and multi-family markets. Genuine Comfort is a leading distributor of Air Conditioners and Packaged Terminal Air Conditioners across Canada and the Mid-North USA....
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Bilingual Account Manager
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Markham, Ontario, Canada Genuine Comfort Full timeJob Title: Bilingual Account Manager Company: Genuine Comfort Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA. We are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. We are seeking a highly motivated...
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Markham, Ontario, Canada Aviva Full timeAt Aviva, we're looking for a skilled and dedicated individual to join our Billing Team as a Bilingual Account Analyst. As a key member of our team, you'll play a vital role in providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Handle inbound calls and respond to customer inquiries in a timely and professional...
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Markham, Ontario, Canada Genuine Comfort Full timeAbout UsGenuine Comfort is a leading distributor of air conditioning solutions across Canada and the Mid-North USA. Founded in 2010, we have established ourselves as a trusted partner for hospitality, commercial, and multi-family markets. Our mission is to deliver exceptional comfort consistently, and we achieve this through our commitment to product...