Bilingual Account Manager

2 weeks ago


Markham, Ontario, Canada Genuine Comfort Full time
About Genuine Comfort

Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA. We are dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.

Job Summary

We are seeking a highly motivated and results-driven Bilingual Account Manager to join our team. As a key member of our revenue team, you will be responsible for growing and expanding our customer base, developing and closing leads, and providing exceptional customer service.

Key Responsibilities
  • Diversify and grow an active book of business by connecting with stakeholders in existing accounts, uncovering new opportunities, and developing strategic plans to achieve sales targets.
  • Nurture relationships with existing customers, responding to their inquiries, and maintaining up-to-date records in our CRM system.
  • Close deals through proactive activity, making 30-50 outreaches daily through phone, email, and LinkedIn to current customers and leads.
  • Provide exceptional customer support and issue resolution, serving as the primary point of contact for any concerns raised.
  • Regularly report on account status to senior management, providing insights and updates that inform decision-making.
Requirements
  • Experience in business development and B2B product sales, with a proven track record of success.
  • Excellent communication, interpersonal, and conflict management skills, with the ability to build trusting relationships with customers and internal teams.
  • Fluency in English and French, with the ability to communicate effectively in both languages.
  • Self-motivated and results-driven, with a strong sense of accountability and a passion for delivering exceptional customer experiences.
What We Offer
  • A competitive base salary of $60,000, with an OTE potential of up to $115,000 based on performance.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including health, dental, and vision coverage.
How to Apply

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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