Payroll Services Manager
6 days ago
The Payroll Services Manager is a key leadership role at Douglas College, responsible for providing strategic direction and oversight to the college's in-house payroll services. This position requires a strong understanding of payroll regulations and a proven track record of managing complex payroll operations.
Key Responsibilities- Coordinates the execution of payroll for each employee group in accordance with collective agreements and terms and conditions of employment.
- Reviews and approves the work of the Payroll Supervisor and ensures that related obligations and timely remittances to external organizations are made.
- Obtains payment authorizations in accordance with the college's policies and finance department's system of internal controls.
- Provides training and technical advice to administrators, faculty, and staff on government regulations and policies.
- Ensures that the payroll unit is well-versed in college policies and procedures relevant to payroll services.
- Designs and delivers training to the payroll unit and ensures that staff training manuals are maintained and current.
- Ensures that staff participate in required training and professional development to meet service standards.
- Identifies and documents system requirements for modifications required by the college.
- Participates in the implementation of new functions by testing and monitoring to ensure that the system operates as designed.
- Updates management and staff manuals to reflect and document changes as they occur.
- Drafts policies and procedures and internal controls to ensure compliance with CRA, federal, and provincial legislation, statutory regulations, collective agreement provisions, college, and accounting policies.
- Reviews, implements, and assesses changes to existing business process plans and new business processes and policies.
- Builds, nurtures, and maintains a culture of learning, inclusivity, and teamwork.
- Manages unionized staff, including recruitment and selection, training, performance planning, evaluating, and disciplining where appropriate.
- Contributes to effective employee and labor relations by administering the collective agreement, representing management in the grievance process, and consulting with human resources regarding collective agreement interpretation.
- Ensures redundancy in core operational knowledge with the Associate Director, Payroll and Systems through professional development and cross-training.
- Demonstrates leadership in Enterprise Risk Management and ensures the payroll team is well-versed in their risk management responsibilities.
- Participates in the development and exercising of the unit's Business Continuity Plan.
- Acts for the Associate Director, Payroll and Systems in their absence.
- A Bachelor's degree in Accounting, Business Administration, and completion of the Certified Payroll Leadership Professional (PLP, Canada) designation.
- A professional accounting designation (CPA, Canada) is preferred.
- Five years of progressive experience in in-house payroll services, including a minimum of 2 years of management experience in a unionized environment. Public sector management experience is preferred.
- Minimum 2 years of payroll supervisory experience in a unionized environment.
- An equivalent combination of education, training, and experience may be considered.
- Extensive knowledge of payroll regulations and issues of compliance.
- Demonstrated knowledge, ability, and experience in the design, development, management, and maintenance of data collection and payroll systems in a computerized environment.
- Demonstrated ability to make effective decisions within a collegial environment.
- Excellent interpersonal communications skills, together with proven experience in resolving conflict.
- Excellent written and verbal communication skills, with the ability to write professional briefing notes and executive summaries.
- Extensive knowledge of payroll regulations and issues of compliance.
- Demonstrated ability to interpret and apply policies and regulations.
- Demonstrated ability to model appropriate professional, ethical, and collaborative behaviors consistent with the responsibilities of this position.
- Excellent planning, organizational, and administrative skills, with the ability to work well under pressure in a deadline-driven setting.
- Experience in business workflow design and business process improvements.
- Demonstrated advanced Excel skills and strong analytical skills.
- Demonstrated abilities that align with the Douglas College Core Competency Framework.
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