Customer Service Representative

4 hours ago


Granby, Quebec, Canada Artopex Inc. Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Artopex Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Client Communication: Respond to customer inquiries, resolve issues, and provide information to ensure customer satisfaction.
  • Issue Resolution: Investigate and resolve customer complaints in a timely and professional manner.
  • Record Keeping: Maintain accurate records of customer interactions, including complaints and feedback.
  • Team Collaboration: Work closely with internal teams to ensure seamless customer service delivery.
Requirements
  • Education: College, CEGEP, or equivalent non-university certificate or diploma.
  • Experience: 2 years of customer service experience or equivalent.
  • Skills: Excellent communication, interpersonal, and problem-solving skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Environment: A collaborative and dynamic work environment.


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