Knowledge Solutions Expert

3 weeks ago


Toronto, Ontario, Canada Docebo Full time

About This Opportunity:

Are you a master of blending the technical with the functional? Do you excel in presenting complex solutions to prospects? We're looking for a Solutions Architect to join our team.

As a Solutions Architect, you'll work closely with our sales team to gather requirements and solve complex problems. You'll need to combine technical and industry knowledge to understand the root of every question and provide solutions.

Responsibilities:

  • Be a trusted advisor to all levels within the prospective customer organization.
  • Tackle technical conversations with highly proficient stakeholders and reduce complexity for less-technical stakeholders.
  • Collaborate with the Sales Team to close new business and serve our prospects with quality.
  • Identify business challenges from a technical perspective and deliver approaches available within our suite to satisfy requirements.
  • Be a creative, upbeat, positive player at all times while guiding prospects' assessments of our products.
  • Be a responsive and creative member of cross-functional teams (sales, marketing, success) and provide value internally to your sales team and assigned prospects.
  • Be comfortable speaking about web technologies and understand good practices.
  • Understand, master, and become a pro at describing our architecture to prospects.


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