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Learning and Development Professional

2 months ago


Montreal, Quebec, Canada myGwork - LGBTQ+ Business Community Full time
Learning and Development Specialist Opportunity

ICON plc, a world-leading healthcare intelligence and clinical research organization, is seeking a skilled Learning and Development Specialist to join our diverse and dynamic ICON University-Client & Quality team.

We foster an inclusive environment driving innovation and excellence, and we welcome you to be part of our mission to shape the future of clinical development.

As a Learning and Development Specialist, you will utilize your clinical research experience and training facilitation skills to support the client-related learning needs of ICON's staff, contributing to the successful delivery of our services.

Key Responsibilities:
  • Develop, revise, deliver, document, and coordinate various Instructor Led-Training (ILT), online-learning (OLL), or on-the-job training (OTJ) as assigned.
  • Review internal and external training compliance reports and follow up internally and externally with management as necessary.
  • Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief.
  • Deliver the full range of training programs in the functional area and train new trainers in the delivery of these programs.
  • Evaluate and assess the effectiveness and quality of assigned training materials, content, and delivery methods and proactively recommend enhancements.
  • Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned.
  • Look for and share with the team opportunities for continuous improvement of processes and training programs.
  • Travel may be required (up to 20% domestic and/or international).
Requirements:
  • Operational and learning & development experience in at least one of the following areas: Data Management, Learning & Development, Project Management, Software/business systems training.
  • Prior experience conducting presentations or facilitating training in English.
  • Fluent in English (written and oral).
  • Ability to work effectively and efficiently on global networked computers using current software applications.
  • Bachelor's Degree or Equivalent Experience Required.

We offer a range of benefits to support your career and well-being, including annual bonuses, health-related benefits, and competitive retirement plans. We are an equal opportunities employer and welcome applications from all qualified candidates.