Learning and Development Expert

2 months ago


Montreal, Quebec, Canada The Institute for Performance and Learning Full time
Unlock Your Potential as a Learning & Performance Development Specialist

At The Institute for Performance and Learning, we're dedicated to empowering our team members to excel in their roles. As a Learning & Performance Development Specialist, you'll play a vital part in designing, developing, and delivering training programs that drive team performance and engagement.

Key Responsibilities:
  • Create engaging training materials that cater to diverse learning audiences, ensuring alignment with business objectives and adult learning principles.
  • Develop and deliver comprehensive training programs for our Customer Service team members, fostering a supportive and interactive learning environment.
  • Collaborate with cross-functional teams and subject matter experts to ensure training content is accurate and relevant, managing project timelines and resources effectively.
  • Analyze feedback to refine and improve training content and delivery, staying up-to-date on industry trends to integrate innovative ideas.
Requirements:
  • Fluency in both English and French (written and verbal).
  • Post-secondary degree or diploma in business, adult learning/education, organizational development, or instructional design (or equivalent experience).
  • 5+ years of corporate facilitation experience in both classroom and virtual environments.
  • Strong understanding of adult learning principles and instructional design.
  • Experience in performance management and coaching for improvement.
  • Ability to manage multiple projects and collaborate with diverse stakeholder groups.
What We Offer:
  • Medical, dental, vision, and prescription drug coverage.
  • Paid time off (PTO) and up to 12 company holidays per year.
  • Employee Family Assistance Program.
  • Registered Retirement Savings Plan and Defined Contribution Pension Plan.

We're an equal opportunities employer, committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.



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