Learning and Development Expert
3 days ago
We are seeking a highly skilled Learning & Performance Development Specialist to join our team at The Institute for Performance and Learning. As a key member of our organization, you will play a critical role in designing, developing, and delivering training programs that enhance team member performance and engagement.
Key Responsibilities:- Create and maintain engaging training materials tailored to meet the needs of different learning audiences.
- Ensure all content aligns with business objectives and adult learning principles.
- Deliver comprehensive training programs for new and existing Customer Service team members, fostering an interactive and supportive learning environment.
- Collaborate with cross-functional teams and subject matter experts to ensure training content is accurate and relevant.
- Gather and analyze feedback to refine and improve training content and delivery.
- Fluency in both English and French (written and verbal).
- Post-secondary degree or diploma in business, adult learning/education, organizational development, or instructional design (or equivalent experience).
- 5+ years corporate facilitation experience in both classroom and virtual environments.
- Strong understanding of adult learning principles and instructional design.
- Experience in performance management and coaching for improvement.
- Ability to manage multiple projects and collaborate with diverse stakeholder groups.
- Medical, dental, vision, and prescription drug coverage.
- Paid time off (PTO) and up to 12 company holidays per year.
- Employee Family Assistance Program.
- Registered Retirement Savings Plan and Defined Contribution Pension Plan.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Learning & Performance Development Specialist looking for a new challenge, please submit your application.
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