Learning and Development Expert

2 months ago


Montreal, Quebec, Canada The Institute for Performance and Learning Full time
Unlock Your Potential as a Learning & Performance Development Specialist

We're a leading industrial distributor with operations in North America, Japan, and the UK, serving over 4.5 million customers worldwide. Our mission is to provide value to customers, foster an engaging culture for team members, and drive strong financial results.

As a Learning & Performance Development Specialist, you'll design, develop, and facilitate training programs that enhance team member performance and engagement. Reporting to the Manager of Learning & Development, you'll leverage your expertise in adult learning principles, instructional design, and learning technologies to deliver impactful learning solutions in virtual and in-person environments.

Key Responsibilities:
  • Create engaging training materials (in-person, virtual, and eLearning) tailored to meet the needs of different learning audiences.
  • Ensure all content aligns with business objectives and adult learning principles.
  • Deliver comprehensive training programs for new and existing Customer Service team members, fostering an interactive and supportive learning environment.
  • Collaborate with cross-functional teams and subject matter experts to ensure training content is accurate and relevant.
  • Gather and analyze feedback to refine and improve training content and delivery.
Requirements:
  • Fluency in both English and French (written and verbal).
  • Post-secondary degree or diploma in business, adult learning/education, organizational development, or instructional design (or equivalent experience).
  • 5+ years corporate facilitation experience in both classroom and virtual environments.
  • Strong understanding of adult learning principles and instructional design.
  • Experience in performance management and coaching for improvement.
  • Ability to manage multiple projects and collaborate with diverse stakeholder groups.
What We Offer:
  • Medical, dental, vision, and prescription drug coverage.
  • PTO and up to 12 company holidays per year.
  • Employee Family Assistance Program.
  • Registered Retirement Savings Plan and Defined Contribution Pension Plan.

We're an equal opportunities employer and welcome applications from all qualified candidates.



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