Five-Star Hotel Operations Executive
2 days ago
Renard International Hospitality Search Consultants is a leading recruitment agency specializing in the hospitality industry. With over 54 years of experience, we have established ourselves as the most trusted name in matching our clients' management talent requirements with our applicants' career aspirations.
Salary:
The estimated annual salary for this position is $120,000 - $180,000 CAD, depending on experience and qualifications.
Job Description:
We are seeking a passionate Director of Operations to oversee Rooms operations, Front Desk, Housekeeping, and Maintenance at a major branded 5-star hotel property in Nova Scotia. The ideal candidate will have a strong background in 5-star room operations and a hands-on management style. They must be able to communicate well in both written and verbal communication and articulate tasks to ensure the team is well-trained and passionate about guest services.
Key Responsibilities:
* Provide daily leadership, management, training, and direction to all departments
* Drive Revenue and Control all Costs
* Focus on exceeding guest expectations daily and on improving established cost and quality standards, maximizing profits, developing, and retaining employees
* Review, develop, and implement policies & procedures that strengthen the team and improve the customer experience
* Recruit, develop, supervise, inspire, and evaluate staff and provide feedback throughout their work to ensure top performance
* Protect the property and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, compliance with legislative standards, and company expectations
Required Skills and Qualifications:
* Bachelor's degree or diploma in Hotel Management or Business
* Excellent communication, interpersonal, and solid budgetary knowledge and skills
* Strong managerial and computer skills
* Ability to work well with a team and has a proven track record of strong managerial and computers skills
Benefits:
A potential bonus program based on hotel performance goals under the successful candidate's leadership may be offered, as well as other executive perks.
Others:
Only those who meet all requirements will be contacted for further discussions.
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