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Food Service Team Lead

2 months ago

Red Deer, Alberta, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for leading and managing a team of food service staff to ensure exceptional customer service and high-quality food preparation.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of food service staff, including training, scheduling, and performance management.
  • Customer Service: Ensure that customers receive exceptional service and that their needs are met in a timely and efficient manner.
  • Food Preparation and Quality Control: Oversee the preparation and presentation of food and beverages to ensure high-quality standards are met.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the restaurant is well-stocked and that waste is minimized.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Food service establishment.
  • Work Conditions and Physical Capabilities: Fast-paced environment.
  • Personal Suitability: Flexibility, team player.
Benefits
  • Health Benefits: Dental plan, health care plan.
  • Other Benefits: Other benefits.
Support for Newcomers and Refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Youths
  • Provides awareness training to employees to create a welcoming work environment for youth.
Support for Indigenous People
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.