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Customer Service Representative

2 months ago


Vaughan, Ontario, Canada Vaughan Chrysler Full time

About the Role:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Vaughan Chrysler. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Engage with customers to understand their needs and preferences, and provide personalized recommendations to meet their requirements.
  • Manage customer inquiries and concerns in a timely and professional manner.
  • Work closely with our sales team to ensure seamless customer experiences and meet sales targets.
  • Stay up-to-date on new products and services, and communicate this information to customers in a clear and concise manner.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • 2+ years of experience in customer-facing roles, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Comprehensive benefits package, including health, dental, and extended health benefits.
  • Pension plan and other employee benefits.

Why Work for Vaughan Chrysler?

  • We are a leading automotive dealership with a reputation for excellence and customer satisfaction.
  • We offer a dynamic and supportive work environment, with opportunities for growth and development.
  • We are committed to providing our employees with the tools and resources they need to succeed.