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Medical Office Assistant

2 months ago

Surrey, British Columbia, Canada Guildford Family Health Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Guildford Family Health. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our healthcare professionals.

Key Responsibilities
  • Front Desk Operations: Greet patients, answer phone calls, and direct visitors to the appropriate area.
  • Customer Service: Provide information to clients, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Administrative Tasks: Manage schedules, process payments, and maintain accurate records.
  • Communication: Relay messages, schedule appointments, and coordinate with healthcare professionals.
Requirements
  • Education: Other trades certificate or diploma.
  • Experience: 2 years to less than 3 years in a medical office setting.
  • Certifications: First Aid Certificate and CPR Certificate.
Preferred Qualifications
  • Technical Skills: Electronic medical records, switchboard, electronic scheduler, word processing software, MS Office, accounting software, and spreadsheet software.
  • Language: English.
Work Environment

This is a temporary position with a variable schedule, requiring flexibility and adaptability. The ideal candidate will be able to work independently, multitask, and maintain attention to detail in a fast-paced environment.

What We Offer
  • Competitive Compensation: Bonus opportunities.
  • Professional Development: Learning/training paid by employer.
  • On-Site Amenities: Access to on-site amenities.