Retail Store Team Leader

2 weeks ago


Windsor, Ontario, Canada V Mart Convenience Full time
About the Role

We are seeking an experienced Retail Store Supervisor to join our team at V Mart Convenience. This is a permanent position that offers 32 to 35 hours of work per week.

Job Summary

The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, managing staff, and ensuring excellent customer service. If you have experience in retail management and a strong leadership background, we encourage you to apply for this role.

Key Responsibilities
  • Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service;
  • Assign duties to sales workers to optimize productivity and efficiency;
  • Hire, train, and develop staff members to improve their skills and performance;
  • Teach interest or professional development courses to enhance staff knowledge and abilities;
  • Autorize payments by cheque and manage cash handling procedures;
  • Exhibit designers plan and develop permanent and temporary displays for museum exhibitions, trade shows, conventions, and retail spaces;
  • Order merchandise and manage inventory levels to meet customer demand;
  • Authorize return of merchandise and resolve issues that may arise, including customer complaints and supply shortages;
  • Establish work schedules and ensure staff are aware of their responsibilities;
  • Sell merchandise and provide excellent customer service to drive sales growth;
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions;
  • Conduct performance reviews to evaluate staff performance and identify areas for improvement;
  • Manage payroll administration and oversee office and volunteer staff.
Work Environment

This is a fast-paced environment where you will work under pressure to achieve sales targets and meet customer expectations. You must have excellent attention to detail, be organized, and have efficient interpersonal skills.

Required Skills and Qualifications
  • High school graduation certificate;
  • 1-6 months of retail management experience;
  • Excellent oral and written communication skills;
  • Strong leadership and teamwork skills;
  • Ability to work under pressure and prioritize tasks effectively;
  • Flexibility to adapt to changing situations and priorities;
  • Dependability and reliability in managing cash handling procedures and inventory levels.
Benefits

V Mart Convenience offers a competitive salary of $55,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.


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