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Patient Scheduling Specialist
2 months ago
**Job Summary**
The Slating Clerk - Diagnostic Services plays a vital role in providing exceptional patient care and service at Shared Health. As a key member of our team, you will be responsible for scheduling patients and appointments for Diagnostic Services examinations.
**Key Responsibilities**
- Coordinate patient scheduling for Diagnostic Services examinations, ensuring timely and efficient service delivery.
- Develop and maintain strong relationships with patients, medical staff, and other stakeholders to ensure seamless communication and collaboration.
- Utilize Diagnostic Services scheduling systems and applications to manage patient appointments and schedules.
- Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
- Collaborate with healthcare teams to ensure accurate and up-to-date patient information.
- Stay up-to-date with changing policies, procedures, and technologies to maintain high-quality service delivery.
**Requirements**
- Two (2) years' experience in a hospital or clinic setting, preferably in a scheduling or coordination role.
- One (1) year experience in scheduling patients' procedures/tests, with a focus on Diagnostic Services.
- One (1) year experience with Diagnostic Services scheduling systems and applications within the last five (5) years.
- Grade 12 education (MB Standards) and completion of a recognized medical terminology course or program, Level 1 and 2 (or equivalent).
- Proficiency in Microsoft programs (Outlook, Word, Excel, Access, and PowerPoint), as well as Internet applications, and computer skills related to an electronic health record environment.
- Demonstrated organizational skills, ability to work independently, and excellent communication skills.
- Ability to respect and promote a culturally diverse population and maintain confidentiality.
**What We Offer**
Shared Health is committed to providing a supportive and inclusive work environment that values diversity and promotes employee well-being. As a member of our team, you will have opportunities for professional growth and development, as well as a competitive compensation package.
