Service Experience Coordinator

1 month ago


Toronto, Ontario, Canada Audi Midtown Toronto Full time

Job Summary

:

Audi Midtown Toronto is seeking a highly motivated and detail-oriented Customer Service Ambassador to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities

  • Greet and Engage with Customers
    • Welcoming and interacting with customers in a friendly and professional manner
    • Responding to customer inquiries and resolving any issues in a timely and efficient manner
  • Service Traffic Flow and Parking
    • Managing the flow of customers through the service area
    • Ensuring that parking areas are clean and well-maintained
  • Record Customer Information
    • Accurately recording customer information and service requests
  • Assist with Service Drive Duties
    • Providing assistance with service drive duties as needed
  • Maintain a Clean and Safe Service Area
    • Ensuring that the service area is clean and well-maintained
  • Perform Customer Follow-up
    • Following up with customers to ensure that their service needs have been met
  • Other Duties as Assigned
    • Performing other duties as assigned by the Service Manager

Requirements

  • Valid Driver's License
    • Valid driver's license with a clean driving record
  • Customer Service Experience
    • Previous experience in customer service or a related field
  • Attention to Detail
    • Ability to pay close attention to detail and ensure accuracy in all tasks
  • Ability to Work Independently and as a Team
    • Ability to work independently and as part of a team

About Audi Midtown Toronto

Audi Midtown Toronto is a leading provider of automotive services in the Toronto area. We are committed to providing exceptional customer service and ensuring a seamless experience for our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.

We are an Equal Opportunity Employer

Audi Midtown Toronto is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and barrier-free work environment and are happy to provide accommodations for candidates with disabilities.



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