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Customer Service Representative Insurance
2 months ago
We are seeking a highly skilled Customer Service Representative Insurance to join our team at Greenstone Financial Services Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and timely information to customers regarding their policies and benefits.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- Meet or exceed customer service and sales targets.
- Stay up-to-date with company policies, procedures, and product offerings.
- Life License Qualification Program (LLQP) certification.
- Proven sales and customer service experience in the insurance industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Highly developed problem-solving skills.
- Funded induction product training and ongoing coaching and support.
- 4 weeks' vacation leave per year.
- 10 sick days.
- Hybrid role (3 days in office, 2 days working-from-home).
- 100% employer-paid health benefits.
- $500 health spending account.
- Parental leave top-up.
- 5% RRSP matching.
- Growth opportunities.
