Field Service Engineer for Food and Pharmaceutical Industries
2 weeks ago
We are seeking a skilled Field Service Engineer to join our team in Quebec. As a Field Service Engineer, you will be responsible for servicing our Metal Detection, X-Ray, and Check-weighing products at customer sites throughout the region.
Responsibilities:- Travel to customer sites to deliver efficient field support, ensuring our equipment is operating at peak efficiency through proper calibration and testing.
- Commission and test machines using certified procedures, perform preventative maintenance, and emergency service at customer locations.
- Accurately document and report all service-related activities, including submitting Electronic Service Reports, Calibration Reports, and Expense Reports.
- Promote sales of additional Loma product offerings such as service contracts, new equipment leads, spare parts kits, etc.
- Maintain a satisfactory parts inventory and requisition additional parts required to perform normal FSE duties.
- Conduct on-site training with customer personnel to ensure proper operation of equipment.
- Participate in weekend on-call duties and after-hours phone support.
- Minimum 3 years of experience in field customer service work or 4 years of military experience.
- Knowledge of and experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment in the field.
- Ability to read, comprehend, and interpret complex technical information involving mechanics and electronics.
- Strong ability to use electronic test equipment such as multi-meters.
- Proficient with office software applications.
- Ability to work overtime and weekends.
$85,000 - $115,000 per year, depending on experience.
About Us:Loma Systems is a leading manufacturer of inspection equipment used in the food and pharmaceutical industries. We pride ourselves on delivering exceptional customer service and promoting a positive mindset within our team culture.
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Process Improvement Engineer
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Pharmaceutical Process Engineer
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Automation Project Manager for Industrial Growth
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Marketing Expert
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Industrial Refrigeration Specialist
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