Restaurant Operations Manager

2 months ago


Fernie, Canada Tim Hortons Full time
Restaurant Leadership Opportunity

We are seeking a skilled and motivated Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will play a critical role in ensuring the success of our restaurant by leading a team of crew members and providing exceptional customer service.

Key Responsibilities:

  • Lead a team of crew members during each shift to ensure excellent customer service and high-quality food production.
  • Train and develop team members to improve their skills and knowledge.
  • Monitor and control food and labor costs to achieve profitability.
  • Execute company policies and procedures to maintain a clean and safe working environment.
  • Anticipate and identify problems, and initiate corrective action to resolve issues.
  • Provide excellent customer service and meet or exceed customer expectations.

Requirements:

  • Previous food service experience, preferably in a supervisory role.
  • Strong leadership and customer service skills.
  • Friendly, outgoing personality.
  • Fluent English-speaking and writing skills.
  • Ability to work on your feet and lift 35 pounds to waist level.
  • Flexible availability, including opening and closing shifts.

About Tim Hortons:

Tim Hortons is a leading quick-service restaurant chain with a strong commitment to quality, customer service, and employee development. As a Shift Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business results.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and fast-paced work environment.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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