Clinical Support Associate
4 weeks ago
About the Role:
Clerical Support Associates play a vital part in the success of our Bariatric Clinic, Surgical Program at Humber River Health. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining patient records, and supporting our clinical staff.
Key Responsibilities:
- Provide clerical support, including patient registration, discharge, and maintenance of patient records.
- Deliver excellent customer service, responding to patient inquiries, and ensuring a positive experience for all patients and visitors.
- Communicate effectively with bed allocation and other departments to arrange patient placement.
- Collaborate with other departments and service areas as required.
Requirements:
- High school graduate or equivalent required.
- Secretarial and medical terminology courses preferred.
- Knowledge of medical terminology essential.
- Minimum one year of full-time clerical experience required, preferably in an outpatient healthcare setting.
- Computer skills and keyboarding speed of 40 wpm required.
- Meditech computer experience a plus.
- Community-wide scheduling experience an asset.
- Excellent communication, customer service, and organizational skills necessary.
- Ability to work independently and as part of a team.
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