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Restaurant Operations Manager

1 month ago

Maple Ridge, British Columbia, Canada WHITE SPOT RESTAURANT Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at WHITE SPOT RESTAURANT. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Conduct Performance Reviews: Regularly evaluate the performance of your team members and provide constructive feedback to help them improve.
  • Organize and Maintain Inventory: Ensure that our inventory levels are adequate to meet customer demand, and that our storage and handling procedures are efficient and effective.
  • Ensure Health and Safety Regulations: Maintain a clean and safe working environment, and ensure that all health and safety regulations are followed.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, and work to resolve issues in a timely and satisfactory manner.
  • Provide Customer Service: Ensure that our customers receive exceptional service, and that their needs are met in a timely and efficient manner.
  • Perform Same Duties as Workers Supervised: Demonstrate the skills and knowledge required to perform the duties of the workers you supervise, and provide guidance and support as needed.
  • Plan, Organize, Direct, Control, and Evaluate Daily Operations: Develop and implement plans to achieve our business objectives, and ensure that our daily operations are running smoothly and efficiently.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment, where attention to detail and ability to multitask are essential.
  • Work Under Pressure: Work under pressure to meet deadlines and achieve business objectives.
Personal Suitability:
  • Client Focus: Demonstrate a strong client focus, and ensure that our customers receive exceptional service.
  • Dependability: Demonstrate dependability and reliability, and ensure that our customers can rely on us to meet their needs.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with our customers, suppliers, and colleagues.
  • Flexibility: Demonstrate flexibility and adaptability, and be willing to adjust to changing circumstances.
  • Organized: Demonstrate strong organizational skills, and ensure that our operations are running smoothly and efficiently.
  • Reliability: Demonstrate reliability and dependability, and ensure that our customers can rely on us to meet their needs.
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week