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Retail Store Supervisor

2 months ago


Wallaceburg, Ontario, Canada Taylor Convenience Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Taylor Convenience. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of sales workers, ensuring seamless store operations.
    • Lead by example, demonstrating a strong work ethic and commitment to customer satisfaction.
  • Customer Service and Sales
    • Assign sales workers to duties, ensuring optimal customer coverage and sales performance.
    • Develop and implement strategies to drive sales growth, improve customer engagement, and increase customer loyalty.
  • Inventory Management and Control
    • Organize and maintain inventory levels, ensuring accurate stock counts and minimizing stockouts.
    • Implement effective inventory management systems to optimize stock levels and reduce waste.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales volumes, merchandising, and personnel matters.
    • Analyze sales data to identify trends, opportunities, and areas for improvement.
  • Employee Development and Training
    • Develop and implement training programs to enhance employee skills and knowledge.
    • Provide coaching and mentorship to sales workers, ensuring they have the tools and support needed to succeed.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • Experience in retail management or a related field is an asset.
  • Personal Qualities
    • Flexibility and adaptability in a fast-paced retail environment.
    • Strong communication and interpersonal skills.
    • Ability to work effectively in a team environment.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including health and dental benefits.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth within our organization.
  • Support for Newcomers and Refugees
    • Mentorship programs that pair newcomers and/or refugees with experienced employees.
    • Diversity and cross-cultural training to create a welcoming work environment.
  • Support for Youth
    • On-the-job training tailored to youth.
    • Mentorship, coaching, and/or networking opportunities for youth.
    • Awareness training to create a welcoming work environment for youth.
  • Support for Visible Minorities
    • Hiring policies that discourage discrimination against members of visible minorities.
    • Mentorship programs that pair members of visible minorities with experienced employees.
    • Diversity and cross-cultural training to create a welcoming work environment.