Store Associate

4 weeks ago


Thunder Bay, Ontario, Canada Michaels Full time

We are seeking a dedicated and customer-focused Store Associate to join our team in Thunder Bay, ON. As an overnight customer service specialist, you will be responsible for ensuring a seamless shopping experience for our customers by maintaining store recovery standards and delivering our brand promises.

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will be working closely with your colleagues to ensure that all customers receive a fast and friendly checkout experience, and that our stores are well-merchandised and in-stock.

As a key member of our team, you will also be responsible for assisting with truck unloading, stocking, and planogram processes, as well as participating in shrink and safety programs. Additionally, you will be required to adhere to Standard Operating Procedures (SOPs) and Company policies to ensure compliance with applicable laws and requirements.

To succeed in this role, you should have prior retail and/or customer service experience, as well as excellent communication and problem-solving skills. You should also be able to remain standing for long periods of time, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.

In return, we offer a competitive salary of $22.50 per hour, based on a 30-hour workweek, which translates to approximately $45,600 per year. This estimate is calculated based on the job requirements and location.

At Michaels, we value diversity and inclusion, and we strive to create a workplace culture that is welcoming and inclusive for all employees. We believe that our employees are the foundation of our success, and we are committed to providing opportunities for growth and development.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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