Insurance Customer Service Representative

2 weeks ago


Medicine Hat, Alberta, Canada BrokerLink Full time

We are seeking a skilled Personal Insurance Advisor to join our team at BrokerLink.

About the Role:

  • Provide exceptional customer service to our clients
  • Process customer payments and manage accounts
  • Answer client calls regarding payments and billing
  • Update EPIC system and company portals consistently
  • Monitor and distribute incoming and outgoing mail, faxes, and couriers

Requirements:

  • High school and/or post-secondary education
  • 2-5 years of experience in an office environment
  • Strong customer focus and analytical skills
  • Excellent verbal and written communication skills
  • Computer skills, including keyboarding and MS Office
  • Exposure to Epic is an asset

About BrokerLink:

BrokerLink is a company that values integrity, respect, and customer-driven mindset. We offer a competitive compensation package, flexible work arrangements, and opportunities for growth and development.



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