Customer Service Representative
4 weeks ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at MOBILE SNAP. As a key member of our customer support team, you will be responsible for addressing customer complaints and concerns in a professional and courteous manner.
Key Responsibilities:
- Address customer complaints and concerns via phone, email, or in-person
- Arrange for billing and refunds as needed
- Explain services offered and provide clear instructions to customers
- Maintain accurate records and statistics
- Perform general office duties as required
Requirements:
- No degree, certificate, or diploma required
- Experience an asset, but not necessary
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a dynamic and growing company
- A supportive and collaborative team environment
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