Customer Service Representative

4 weeks ago


Medicine Hat, Alberta, Canada MOBILE SNAP Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at MOBILE SNAP. As a key member of our customer support team, you will be responsible for addressing customer complaints and concerns in a professional and courteous manner.

Key Responsibilities:

  • Address customer complaints and concerns via phone, email, or in-person
  • Arrange for billing and refunds as needed
  • Explain services offered and provide clear instructions to customers
  • Maintain accurate records and statistics
  • Perform general office duties as required

Requirements:

  • No degree, certificate, or diploma required
  • Experience an asset, but not necessary
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A supportive and collaborative team environment


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