Guest Service Supervisor
2 weeks ago
Prestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.
Key Responsibilities:- Co-ordinate activities with other work units or departments to ensure seamless guest experiences.
- Establish work schedules and procedures to optimize efficiency and productivity.
- Perform same duties as workers supervised to maintain a hands-on approach.
- Prepare and submit reports to management on guest feedback and operational performance.
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs and provide exceptional customer service.
- Co-ordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
- Requisition materials and supplies to maintain a well-stocked inventory.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a related field.
- Excellent oral and written communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and ability to maintain accuracy.
- Client focus and ability to provide exceptional customer service.
- Dependability and ability to work independently.
- Efficient interpersonal skills and ability to work effectively with others.
- Flexibility and ability to adapt to changing situations.
- Initiative and ability to take ownership of tasks and projects.
- Interpersonal awareness and ability to build strong relationships.
- Judgement and ability to make informed decisions.
- Organized and ability to prioritize tasks effectively.
- Team player and ability to work collaboratively with others.
- Health care plan.
- Permanent employment.
- 30 to 40 hours per week.
- English language of work.
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Guest Service Supervisor
2 weeks ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...
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Guest Service Supervisor
2 weeks ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...
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Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timePrestige Hudson Bay Lodge Smithers: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Co-ordinate...
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1 week ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...
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Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key Responsibilities:Co-ordinate activities with other...
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Guest Service Supervisor
2 days ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key Responsibilities:Co-ordinate activities with other...
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