Client Service Coordinator

1 day ago


Winnipeg, Manitoba, Canada People Corporation Full time

We are seeking a Client Service Administrator to join our team. This role is ideal for an organized and detail-oriented individual who enjoys working in a fast-paced environment.

About the Role

This Client Service Administrator position involves supporting Plan Administrators and Plan Members with member enrolments, changes, and plan updates as required. You will provide administrative support to the Client Service Specialists through the completion of Portal Updates, written communications, and other adhoc duties.

Key Responsibilities:

  • Handle incoming and outgoing mail for the client service team
  • File enrolments and member change requests as appropriate
  • Manage the general email inbox - converting requests onto appropriate platforms
  • Support portal approvals process for standard transactions
  • Complete written communications and letters to Plan Members and Plan Sponsors
  • Support the month end billing cycle
  • Execute data entry and administrative tasks
  • Perform adhoc duties as required
About Us

At People Corporation, we are committed to helping businesses succeed by providing customized solutions designed to fit their unique needs. We offer a range of benefits, retirement, wealth, wellness, and human resource solutions to over 20,000 clients representing nearly 3 million Canadians.

Requirements

To be successful in this role, you will need:

  • 2+ years of experience in the group benefits industry (call center, claims, group administration)
  • 2+ years of experience working in a client-focused environment with a commitment to service excellence
What's In It For You

As a Client Service Administrator at People Corporation, you can expect:

  • A competitive compensation package including extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations


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