Operations and Member Support Coordinator
4 weeks ago
Be part of the evolution of car sharing in British Columbia. Evo Car Share, created by BCAA, is the next generation of mobility, providing members with the freedom to explore BC and get from here to there with room for their friends and their gear.
BCAA has been recognized as a Top Employer for the last five years. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC's car sharing economy, consider this opportunity.
As an Operations and Member Support Coordinator, you'll help keep our call centre running smoothly by performing essential administrative duties and supporting Evo members via phone and live chat. You'll act as an Evo ambassador and showcase your commitment to supporting BC's most valued car sharing service.
Key Responsibilities
- Provide exceptional customer service to Evo members through various platforms.
- Coordinate various administrative tasks based on the department's evolving business needs.
- Support members and vendors, prepare reports, and investigate parking tickets, tows, tolls, and mileage overages.
- Actively participate in job-specific training to reach your full potential.
What We Offer
- A competitive salary range of $43,870.80 to $54,838.44, plus a performance bonus target of 5%, with the opportunity to earn up to 9%.
- A wellness account and Flexfits Benefits Program to meet your unique lifestyle needs.
- A health care spending account to keep your body, mind, and soul thriving.
- A competitive rewards package that includes salary, performance bonus programs, pension plan, and other perks and programs to help build your personal wealth.
- Becoming a BCAA member, with access to great deals and discounts.
About Evo Car Share
- We're named one of Canada's Top Employers for 5 years in a row, with a constant focus on creating a better workplace for all our team members.
- We empower our team members to do great work and enthusiastically support all learning and growth opportunities.
- We offer career advancement and personal development programs to help you reach your full potential.
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