Customer Service Associate

2 weeks ago


Ottawa, Ontario, Canada Tim Hortons Full time
Job Title: Customer Service Associate - Food Preparation

About the Role:
At Tim Hortons, we are seeking a friendly and efficient Customer Service Associate - Food Preparation to join our team. As a key member of our kitchen staff, you will play a vital role in preparing and serving our high-quality food and beverages to our customers.

Key Responsibilities:
• Prepare, heat, and finish simple food items, including hot and cold meals, snacks, and desserts
• Portion and wrap foods accurately and efficiently
• Maintain a clean and organized work environment, adhering to health and safety standards
• Stock refrigerators and salad bars with fresh ingredients and supplies
• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Work collaboratively with other team members to achieve sales goals and ensure a smooth dining experience for our guests

Requirements:
• High school diploma or equivalent required; no degree, certificate, or diploma is necessary
• Ability to work in a fast-paced environment with repetitive tasks and standing for extended periods
• Excellent communication and interpersonal skills, with a client-focused approach
• Willingness to learn and adapt to new processes and procedures

What We Offer:
• Competitive hourly wage, estimated at $15-$20 per hour based on location and experience
• Opportunities for advancement and professional growth within the company
• A dynamic and supportive work environment with a strong focus on teamwork and customer satisfaction
• On-the-job training tailored to your needs and interests

Schedule:
Permanent full-time position, approximately 30-40 hours per week, with opportunities for overtime and flexible scheduling.

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