Customer Success Associate
7 days ago
Customer Success Associate
Job Summary
We are seeking a Customer Success Associate to join our team. As a Customer Success Associate, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Provide onboarding and ongoing education to clients to drive product adoption and usage.
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Identify and communicate opportunities for growth and retention to clients.
- Collaborate with internal teams to ensure seamless client experience.
Requirements
- 1-2 years of experience in customer success or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of digital communications and email marketing a plus.
About Us
Ziff Davis is a leading digital media and internet company with a portfolio of brands in technology, shopping, gaming, and more. We are committed to building a diverse and inclusive organization that mirrors the communities we serve.
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