Merchandise Associate

2 weeks ago

Ottawa, Ontario, Canada Giant Tiger Full time
About Us

Giant Tiger is a Canadian-owned and operated retailer with over 60 years of success. We are committed to providing opportunities for growth, teamwork, and engagement.

Job Summary

We are seeking a Store Associate for our location in Manotick. As a key member of our team, you will be responsible for ensuring a high level of customer service, accurately processing transactions, and maintaining a safe and organized store environment.

Responsibilities
  • Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely manner.
  • Operate electronic cash registers, mainline systems, and self-checkouts accurately and efficiently.
  • Replenish merchandise around the checkout area to maintain a clean and well-stocked store.
  • Follow up on hot selling items, complete markdowns, and perform SKU changes as required.
  • Maintain planograms, labels, tickets, and signing standards to ensure an appealing store presentation.
  • Perform cycle counts and verify inventory accuracy.
  • Comply with all policies and regulations related to the sale of tobacco and lottery products.
  • Maintain a safe and healthy work environment by adhering to health and safety policies and guidelines.
Requirements
  • Demonstrate strong customer service skills, including active listening, empathy, and problem-solving abilities.
  • Show ability to work independently and collaboratively as part of a team.
  • Possess excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management.
  • Exhibit attention to detail, with the ability to accurately process transactions and manage multiple tasks in a fast-paced environment.
Benefits
  • A competitive salary range of $18-$22 per hour, based on experience.
  • Medical, dental, and vision benefits, as well as a store discount program.
  • Opportunities for career advancement and professional development.
Work Environment

This is a full-time position, with a typical schedule consisting of day shifts, two evenings per week, and alternating weekends, with approximately 35-40 hours per week.

The physical demands of this role include standing, walking, bending, twisting, squatting, lifting up to 18 kg (40 lbs), performing repetitive tasks, reaching above shoulder height, below waist level, and operating equipment such as ladders.

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