Technical Infrastructure Engineer

1 month ago


Montreal, Quebec, Canada Thrive Full time
About Thrive

Thrive is a leading technology solutions provider focused on delivering innovative Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, and customer-centric approach set us apart from our peers.

We're on the lookout for individuals who share our passion for developing valuable skills and building a lucrative career. If you're attracted to a work-hard, play-hard environment and seek the guidance, training, and experience necessary to succeed, then welcome to Thrive.

Position Overview

The Technical Client Site Services Infrastructure Engineer will serve a client by providing on-site infrastructure support and resolving service tickets. This role requires strong technical skills, excellent communication, and the ability to work effectively with remote teams.

Key Responsibilities
  1. Act as the primary point of contact for client onsite infrastructure issues and maintenance.
  2. Collaborate with Thrive Global Remote support teams to troubleshoot and remediate issues.
  3. Assist in ensuring that client environment is fully documented.
  4. Oversee physical changes to client server and networking infrastructure.
  5. Ensure that client IT infrastructure remains organized and accurately documented.
  6. Work with Thrive Global Remote support to ensure that all infrastructure is up-to-date with current patches.
Requirements
  1. 3+ years of Windows Server Administrator experience.
  2. 3+ years of experience supporting a VMware Environment.
  3. SAN/NAS support experience.
  4. 2+ years of experience with Microsoft Azure Cloud Support.
Special Requirements
  1. Must be capable of providing assistance to users in both French and English clearly and effectively.
  2. Must be able to sit for prolonged periods of time in front of a computer.
  3. Must be able to perform physical activities, such as lifting heavy equipment (up to 45 lbs).


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