Technical Infrastructure Engineer
1 month ago
Thrive is a leading technology solutions provider focused on delivering innovative Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, and customer-centric approach set us apart from our peers.
We're on the lookout for individuals who share our passion for developing valuable skills and building a lucrative career. If you're attracted to a work-hard, play-hard environment and seek the guidance, training, and experience necessary to succeed, then welcome to Thrive.
Position OverviewThe Technical Client Site Services Infrastructure Engineer will serve a client by providing on-site infrastructure support and resolving service tickets. This role requires strong technical skills, excellent communication, and the ability to work effectively with remote teams.
Key Responsibilities- Act as the primary point of contact for client onsite infrastructure issues and maintenance.
- Collaborate with Thrive Global Remote support teams to troubleshoot and remediate issues.
- Assist in ensuring that client environment is fully documented.
- Oversee physical changes to client server and networking infrastructure.
- Ensure that client IT infrastructure remains organized and accurately documented.
- Work with Thrive Global Remote support to ensure that all infrastructure is up-to-date with current patches.
- 3+ years of Windows Server Administrator experience.
- 3+ years of experience supporting a VMware Environment.
- SAN/NAS support experience.
- 2+ years of experience with Microsoft Azure Cloud Support.
- Must be capable of providing assistance to users in both French and English clearly and effectively.
- Must be able to sit for prolonged periods of time in front of a computer.
- Must be able to perform physical activities, such as lifting heavy equipment (up to 45 lbs).
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