Bilingual Collections Specialist
3 weeks ago
Randstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team in North York. As a key member of our collections team, you will be responsible for communicating with clients regarding delinquent accounts, preparing and sending collection emails, and negotiating payment plans.
Key Responsibilities
• Routinely monitor account activity and balances using various systems and reports.
• Initiate contact with other companies to secure payment of outstanding invoices.
• Develop and maintain a positive customer relationship.
• Provide invoices and/or documentation as required to aid in escalation of payment.
• Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.
• Receive inbound calls and email correspondence from customers.
• Research and resolve dispute issues in a timely manner.
• Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.
• Analyze account balance and status to recommend credit holds due to non-payment.
• Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection's effort.
• Provide timely follow-up on payment arrangements.
• Document outcome of all customer communications.
• Perform account analysis in Excel in response to customer inquiries
Requirements
• 2 or more years of experience in B2B Collections
• Strong attention to detail
• Positive outlook and the ability to work cooperatively with others
• Strong knowledge of Microsoft Excel
About Randstad Canada
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
-
Experienced Bilingual Collections Specialist
6 days ago
Toronto, Ontario, Canada Randstad Canada Full timeRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join their team in North York. This exciting opportunity offers a competitive hourly rate and a dynamic work environment.Job DescriptionThis role involves monitoring account activity and balances, initiating contact with other companies to secure payment of outstanding invoices,...
-
Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. The ideal candidate will have a strong background in high volume collections, with excellent communication skills in both French and English.Key ResponsibilitiesMonitor account activity and balances using various systems and reports.Initiate contact with...
-
Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. The ideal candidate will have at least two years of experience in high volume collections, with a strong understanding of accounting principles and practices. They will be fluent in both French and English, with excellent written and verbal communication...
-
Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout Financeit:We are a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are a company where collaboration, inclusivity,...
-
Bilingual Credit and Collections Specialist
1 month ago
Toronto, Ontario, Canada AppleOne Full timeBilingual Credit and Collections OpportunityThis role features a benefits company paid package, a hybrid work environment, and the chance to work with great teams. We're seeking a bilingual French/English Credit and Collections Representative who can excel in this position.Key Responsibilities:Establish credit and collectionsApprove order releasesUtilize...
-
Bilingual Credit and Collections Specialist
4 weeks ago
Toronto, Ontario, Canada AppleOne Full timeAbout the Role:This Bilingual Credit and Collections position is an exciting opportunity for a skilled professional to join our team at AppleOne. As a key member of our team, you will be responsible for establishing credit, collections, and approving order releases for our clients.Key Responsibilities:Establish credit and collections for clientsApprove order...
-
Toronto, Ontario, Canada Randstad Canada Full timeRandstad Canada is currently seeking a highly skilled Bilingual Collections Specialist to join their team in North York. This exciting opportunity offers a competitive hourly rate and the chance to work with a dynamic team culture.About the RoleWe are looking for an experienced professional who has at least two years of experience in high volume B2B...
-
Administrative Support Specialist
4 weeks ago
Toronto, Ontario, Canada Ethnic Collections Full timeWe are seeking an Administrative Support Specialist to join our team at Ethnic Collections. The successful candidate will be responsible for providing administrative support to our staff, including tasks such as opening and distributing mail, recording and preparing minutes of meetings, and maintaining manual and computerized information filing systems.The...
-
Collection Specialist
1 week ago
Toronto, Ontario, Canada Transworld Systems Canada Inc. Full timeJob TitleCollection SpecialistAbout the RoleWe are seeking a highly skilled Collection Specialist to join our team at Transworld Systems Canada Inc. This is a permanent position offering 40 hours of work per week.ResponsibilitiesThe primary responsibility of this role will be to collect payments from clients in accordance with company policies and...
-
Bilingual Customer Service Representative
1 month ago
Toronto, Ontario, Canada MCAP Full timeThe RoleWe are seeking a highly motivated and organized individual to join our team as a Bilingual Customer Service Representative - Collections. As a key member of our team, you will be responsible for resolving delinquent accounts and working with homeowners to prevent future arrears.Key ResponsibilitiesResolve delinquent accounts through collections and...
-
Administrative Support Specialist
4 weeks ago
Toronto, Ontario, Canada Ethnic Collections Full timeWe are seeking an Administrative Support Specialist to join our team at Ethnic Collections. The successful candidate will be responsible for providing administrative support to our staff, including opening and distributing mail, recording and preparing minutes of meetings, and maintaining manual and computerized information filing systems.Key...
-
Collection Specialist
1 month ago
Toronto, Ontario, Canada City of Toronto Full timeJob Title: Collection SpecialistAbout the RoleWe are seeking a highly skilled and experienced Collection Specialist to join our team at the City of Toronto. As a Collection Specialist, you will be responsible for initiating pre-collection contact with customers, reviewing accounts and reports for accuracy, and utilizing various communication methods to...
-
Collections Specialist
1 month ago
Toronto, Ontario, Canada Clarity Hiring Full timeJob Title: Collections SpecialistLocation: Downtown TorontoJob Type: Full-time, permanentWork Environment: HybridOur client, a law firm, is seeking a skilled Collections Specialist to manage their accounts receivable.Main Responsibilities:Conduct timely collections of outstanding accounts via phone and/or email while maintaining strong client...
-
Bilingual Operations Coordinator
2 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeBilingual Collections Specialist Job SummaryWe are seeking a Bilingual Collections Specialist to join our team at Randstad Canada. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work effectively in a fast-paced environment. The successful candidate will be responsible for managing...
-
Collection Specialist
4 weeks ago
Toronto, Ontario, Canada NCRI Inc. Full timeAbout NCRI Inc.National Credit Recovery Inc. (NCRI) is a leading national collection agency dedicated to delivering exceptional results for our clients. Our mission is to provide timely and professional services that meet the highest standards of the industry.Job SummaryWe are seeking a highly skilled and motivated Collection Specialist to join our team. As...
-
Collection Specialist
4 weeks ago
Toronto, Ontario, Canada NCRI Inc. Full timeAbout NCRI Inc.We are a global organization with multiple locations in Canada and abroad, dedicated to providing high-quality service and cutting-edge innovative technology to our clients. Our core philosophy is based on professionalism and respect, enabling us to become the partner of choice for many clients nationally.Job SummaryWe are seeking a skilled...
-
Credit and Collections Representative
6 days ago
Toronto, Ontario, Canada AppleOne Full timeJob DescriptionThis role features a bilingual credit and collections position in a well-known organization. The successful candidate will be responsible for establishing credit, collections and approving order releases. They must have excellent communication skills, advanced excel skills and be bilingual in both French and English.Key...
-
Collections Specialist
2 weeks ago
Toronto, Ontario, Canada Meridia Recruitment Solutions Full timeCollections SpecialistMaintain the timely and professional follow-up/collection of outstanding accounts for an assigned portfolio of lawyers.Key responsibilities include monitoring and maintaining the aged AR portfolio while achieving target departmental goals and KPIs.Utilize excellent communication skills to contact clients regarding past-due payment of...
-
Bilingual IT Support Specialist
1 month ago
Toronto, Ontario, Canada Apex Systems Full timeJob Summary:We are seeking a highly skilled Bilingual IT Support Specialist to join our team at Apex Systems. As a Bilingual IT Support Specialist, you will be responsible for providing technical support to our clients in a fast-paced and dynamic environment.Key Responsibilities:Provide technical support to clients via phone, email, and chat Troubleshoot and...
-
Bilingual Support Specialist
1 month ago
Toronto, Ontario, Canada Mintz Global Screening Full timeJob Summary:The Applicant Support Specialist is responsible for providing exceptional customer service to applicants and clients, ensuring a seamless experience through various communication channels. This role requires strong technical skills, attention to detail, and excellent problem-solving abilities.Key Responsibilities:Provide top-notch customer...