Restaurant Operations Manager

4 weeks ago


SaintHyacinthe, Quebec, Canada 9393-2606 Québec Inc. Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at 9393-2606 Québec Inc. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of quality in our food and services.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Cost products and services to maintain profitability and efficiency.
  • Enforce provincial/territorial liquor legislation and regulations to ensure compliance.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Negotiate with clients for catering or use of facilities to increase revenue.
  • Address customers' complaints or concerns in a professional and timely manner.
  • Provide exceptional customer service to ensure customer satisfaction.
  • Manage events and functions to increase revenue and build customer loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience an asset.
  • 5-10 years of experience in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Attention to detail and ability to maintain accuracy.
  • Client focus and ability to provide exceptional customer service.
  • Dependability and ability to work independently.
  • Efficient interpersonal skills and ability to build strong relationships.
  • Excellent oral communication skills and ability to negotiate effectively.
  • Flexibility and ability to adapt to changing situations.
  • Organized and ability to prioritize tasks effectively.
  • Team player and ability to work collaboratively.
Working Conditions
  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Standing for extended periods.
Language

French.

Work Term

Permanent.

Hours

30 to 40 hours per week.



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