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Senior Health System Strategist

2 months ago

London, Ontario, Canada VON Canada Full time

Job Summary:

The Senior Health System Specialist, Strategic Growth & Partnerships is a key member of the Engagement & Philanthropy team responsible for strategic growth, including analytical, advisory, and consultative services, reporting, program development, program implementation, and advocacy. The Senior Health Systems Specialist will manage the development and deployment of provincial strategic programs.

Key Responsibilities:

Strategic Health System Analytics, Advisement and Communications

  • Performs environmental health system scanning activities, including the interpretation of issues, assessment of risks, and identification of potential impacts to strategic growth priorities.
  • Monitors provincial healthcare systems' objectives, emerging trends, and challenges and leads program analysis options, identifies issues, trends, and provides strategic advice and recommendations to the REDs and Senior Leadership Teams on existing and future funding opportunities within the province.
  • Provides strategic growth advisory services to senior management, including the preparation and creation of briefing/issue notes, position papers, and reports.
  • Develops dynamic presentations and visuals to explain complex concepts and support decision making for internal, government, and system stakeholder audiences.
  • Keeps abreast of relevant health policy and legislative changes and makes strategic recommendations based on their implications.
  • Manages internal and external stakeholder engagement and relations, demonstrating sound judgment, sensitivity, and a high degree of political acuity.
  • Supports organizational planning by addressing gaps and aligning growth with VON's strategic goals and priorities.

Program Development

  • Using a deep understanding of the health system, environment, and VON funder/payer goals, the Sr. Specialist will partner with provincial and regional leadership to support the development of funder, payer, and advocacy organization submissions, reports, and presentations and other documentation that promote the value of existing and new VON programs, models, and associated program funding.
  • Develops reports, key messaging, proposals, presentations, and other documents to support the communication of VON program value to our funders, payers, and advocacy organizations, including the analysis and interpretation of statistical data and the monitoring of quality and performance indicators and benchmarks.
  • Follows business development methodology and supports and monitors the consistent use of this methodology within the organization.
  • Supports organizational capacity through the use of a standard approach for proposals created for external stakeholders, partners, funders, and payers and the development of templates that can be utilized by operations and teams.
  • Supports the operational teams with relevant information, strategy, positioning, and documentation to be successful in their business development endeavors.
  • Collaborates with departments/sites across the organization in the identification and development of program and service business opportunities, demonstrating the ability to build internal & external partnerships and influence action amongst partners to achieve a shared goal.

Program Management

  • Manages a provincial portfolio of strategic growth projects and initiatives to produce high-quality results on time through team-based approaches utilizing Lean and project management principles.
  • Provides leadership to projects and small teams to bring the program design to life and ensuring a sustainable transition to the operating teams.
  • Establishes program outcome measures and evaluation criteria aligned with requirements of funders, payers, and strategic partners, including the use of qualitative and quantitative methods to meet the Quadruple Aim.

Common Responsibilities:

  • Promotes the goals and values of VON and their role as an integrated community care provider.
  • Promotes a safe and healthy workplace, ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices, and Procedures.
  • Abides by all VON policies and work practices.
  • Abides by all confidentiality and protection of personal information policies, regulations, and practices and ensures appropriate safeguards are in place within their role.
  • Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

  • Builds collaborative relationships and shares goals and priorities with leaders across the region to advance business development and partner engagement opportunities.
  • Establishes effective working relationships and communications with VON national and regional leadership teams to execute priority growth opportunities, partner engagements, and business development.
  • Identifies and develops working relationships with key external stakeholders and represents VON on consultations, negotiations, and working groups.
  • Works closely with external project stakeholders in launching of programs, paying close attention to process and approach for project evaluation and outcomes.

Education, Designations, and Experience:

  • Post-secondary degree in a Health Care Profession, Social Sciences, Business Administration, Health Policy, or related field. Masters preferred.
  • Minimum of 3 years' experience in program planning, health policy, project management, and/or strategic planning (in health-related environment preferred).
  • Knowledge of Provincial health care systems, objectives, emerging trends, and challenges.
  • Proven experience leading projects and work teams from program ideation, delivery, and iteration to solve and meet strategic growth objectives.
  • Demonstrated analytical, problem-solving, conflict resolution, negotiation, strategic, and systems thinking and decision-making skills.
  • Experience working with qualitative and quantitative data and ability to analyze information to identify priorities and emerging issues.
  • Experience conducting literature reviews, environmental scans, and appraisal and synthesis of research and other information to inform service delivery.
  • Experience in policy analysis, development, modernization processes, and implementation.
  • Advisory and consultation skills to discuss and resolve diverse and competing policy and program-related issues.
  • A strong understanding of LEAN principles and methodologies, LEAN certification (minimum Green Belt) is considered an asset.
  • Project Management Professional (PMP) Certification considered an asset.
  • Prior experience working in a Home and Community organization considered an asset.
  • Prior experience in business development considered an asset.
  • Proficiency with Microsoft Suite applications, internet, email, and the ability to use health information systems for decision support.

Skill Requirements:

  • Strategic thinker who has a strong understanding of funding opportunities within Health and Community sector, keeps current on trends and industry developments, understands home and community care operations, and has the ability to articulate a plan and translate it into strategies to support achievement of organizational objectives.
  • Provides a positive example to VON by acting as a change champion, modeling an openness to learning new things and exploring new possibilities.
  • Embeds a people-centered approach to program development and implementation.
  • Ability to exercise innovation and initiative in solving problems and identifying opportunities.
  • Strong project management skills.
  • Strong planning, analytical, and problem-solving skills.
  • Strong interpersonal skills, including the ability to relate effectively with people (internal and external).
  • Ability to work collaboratively to resolve issues, negotiate changes, and shifts in priorities.
  • Excellent change leadership skills.
  • Strong active listening and critical thinking skills.
  • Strong research and investigative skills.
  • Excellent written, presentation, and oral communication skills.
  • Strong organizational skills, including the ability to organize and manage multiple priorities and meet deadlines.
  • Ability to manage multiple priorities and ambiguity.

Other:

  • A current and original satisfactory Criminal Records Check is required upon the start of your employment.
  • Must have personal vehicle and possess both a current driver's license and proof of vehicle insurance.
  • A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
  • Travel, and irregular work schedules as required.
  • The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.