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Technical Support Specialist

2 months ago


Victoria, British Columbia, Canada Orbit Installations inc. Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Orbit Installations inc. The ideal candidate will have a strong background in computer systems and excellent communication skills.

Key Responsibilities
  • Provide technical assistance to users experiencing difficulties with computer systems
  • Research and implement solutions using technical manuals and other documents
  • Offer advice and training to users in response to identified difficulties
  • Collect and maintain a problems and solutions log for use by other technical support analysts
  • Provide support for business systems, network, and Internet
  • Set up equipment for employee use, ensuring proper installation of cables, operating systems, or software
  • Deliver exceptional customer service
Requirements
  • Secondary (high) school graduation certificate
  • Permanent employment
  • English as the primary language of work
  • 30 to 40 hours per week