Claims Management Professional

1 day ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time
Empowering Excellence in Claims Management

We are seeking a seasoned Claims Management Professional to join our growing EBI & Energy practice team at Intact Financial Corporation.

About the Role:

This is an exceptional opportunity for a highly skilled and motivated individual to lead our claims management team, driving results-oriented performance, and delivering exceptional customer service. As a Claims Management Professional, you will be responsible for managing the day-to-day operations of our EBI & Energy team, ensuring that all activities meet corporate, provincial, and regulatory standards.

You will achieve essential business goals, manage files efficiently, and provide expert guidance on claims matters, including policy interpretation, liability, and quantum determination. Your leadership skills will enable you to mentor and coach your team members, promoting a culture of continuous improvement and innovation.

In addition to your technical expertise, you will possess excellent communication and interpersonal skills, allowing you to effectively collaborate with internal and external stakeholders. Your ability to work independently and make sound decisions will be crucial in this role.

Key Responsibilities:

  • Manage the day-to-day operation of the EBI & Energy team
  • Achieve essential business goals and meet customer service expectations
  • Act as claims authority within areas of expertise
  • Continually assess and improve workflows to ensure efficiency
  • Work closely with your Director of Claims to develop strategies and long-term plans
  • Monitor financial performance and productivity
  • Maintain work-product quality control
  • Lead and contribute to a culture of continuous improvement
Requirements:

To succeed in this role, you will need:

  • Experience with Specialty Insurance Claims (Equipment Breakdown, Property within Energy segment, and/or Commercial Property)
  • Excellent claims technical skills with a deep understanding of insurance coverage issues
  • Proven leadership skills with experience coaching and mentoring
  • Excellent customer, communication, and interpersonal skills
  • Self-starter with the ability to work independently under minimal supervision
  • University Degree or any combination of training and experience deemed relevant for the role
What We Offer:

At Intact Financial Corporation, we offer a dynamic and supportive work environment that empowers our employees to excel in their careers. Our comprehensive benefits package includes:

  • Competitive salary range: $80,000 - $120,000 per annum
  • An industry-leading Employee Share Purchase Plan
  • An extensive flex pension and benefits package
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow

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