Dental Office Coordinator
4 weeks ago
Dr. Seema Steffens' Dental Office is a reputable and patient-focused dental practice dedicated to delivering high-quality dental care in a warm and welcoming environment.
Job SummaryWe are seeking a Dental Receptionist to join our team and contribute to our mission of improving smiles and oral health in our community.
Key Responsibilities- Greet and welcome patients, ensuring a positive and friendly atmosphere in our reception area.
- Manage the appointment schedule, including scheduling, rescheduling, and confirming appointments via phone, email, or text when required.
- Collect and update patient information, insurance details, and medical history accurately.
- Verify patient insurance coverage, process insurance claims, estimates, and provide cost estimates to patients when needed.
- Process payments, issue receipts, and assist patients with financial inquiries and payment plans.
- Respond to patient inquiries via phone, email, text, or in person, providing information about our services, fees, procedures, and comprehensive approach to dentistry.
- Maintain a clean and organized reception area to create a welcoming environment.
- Communicate effectively with the dental team to ensure a seamless patient flow and assist with any patient-related issues.
- Maintain confidentiality and accuracy of patient records and files.
- Previous experience as a dental receptionist in a Canadian dental setting or in a similar role is strongly preferred.
- Excellent customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using dental practice management software is a plus.
- Knowledge of dental terminology and procedures is a plus.
- Attention to detail and accuracy.
- Ability to handle sensitive and confidential information with discretion.
- Strong communication skills, both written and verbal.
If you are a motivated, friendly, and organized individual looking to be part of a dynamic dental team, we encourage you to apply for the Dental Receptionist position. To apply, please submit your resume and a cover letter explaining why you are the ideal candidate for this role. Qualified candidates will be contacted via email or telephone.
About Dr. Seema Steffens Dentistry
Dr. Seema Steffens DPC is dedicated to delivering the highest level of dental treatment in a friendly and relaxing atmosphere. We are conveniently located in a home in Mississauga, on Dixie Road, just north of Rathburn.
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