Technical Support Expert

5 days ago


Mississauga, Ontario, Canada BASF SE Full time
Technical Support Specialist

BASF is seeking a highly skilled Technical Support Specialist to join our Coatings Service team. As a Customer Site Service Representative, you will play a critical role in providing exceptional technical support and product expertise to our customers. You will be responsible for ensuring seamless integration and application of our products, as well as developing new product and application solutions to meet customer needs.

Your Key Responsibilities:
- Provide expert technical support and guidance on product performance, including color management and defect identification.
- Collaborate with cross-functional teams to develop new product and application solutions that meet customer needs.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.

Requirements:
- Bachelor's Degree or High School Diploma (or GED) combined with equivalent experience in paint applications or manufacturing.
- Minimum 1+ years of experience in the Automotive Coatings Industry or equivalent experience.
- Knowledge of inventory control and ERP systems.
- Strong attention to detail for continuous inspection and evaluation of painted units for defects.

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