Reservations Supervisor

1 month ago


Osoyoos, British Columbia, Canada Spirit Ridge Owner Association Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Spirit Ridge Owner Association. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences and efficient operations.

Key Responsibilities:
  • Guest Services: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Reservations Management: Manage and coordinate room reservations, ensuring accurate and efficient processing of guest requests.
  • Team Supervision: Supervise and train a team of front desk staff, providing guidance and support to ensure excellent service delivery.
  • Operational Efficiency: Maintain accurate records, manage inventory, and ensure seamless day-to-day operations.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Outlook.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including dental plan, health care plan, vision care benefits, and life insurance.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.


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