Reservations Supervisor

4 weeks ago


Osoyoos, British Columbia, Canada Spirit Ridge Owner Association Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Spirit Ridge Owner Association. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences and efficient operations.

Key Responsibilities:
  • Guest Services: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Reservations Management: Manage and coordinate reservations, including room assignments, cancellations, and modifications.
  • Team Supervision: Supervise and train a team of front desk staff, ensuring they have the necessary skills and knowledge to provide excellent guest service.
  • Operations: Assist with the day-to-day operations of the front desk, including managing inventory, processing payments, and maintaining accurate records.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years of experience in a customer service or hospitality role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Outlook.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including dental, health care, and vision care benefits.
  • Opportunities for Growth: Opportunities for career growth and professional development within our organization.
  • Relocation Assistance: Relocation assistance for candidates willing to relocate for this position.
How to Apply:

If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application, including your resume and a cover letter, to [insert contact information].



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