Customer Service Ambassador

3 days ago


West Kelowna, British Columbia, Canada Mr. Rooter Full time

About Mr. Rooter Plumbing

We are a dynamic team of professionals dedicated to providing exceptional customer service in the home service industry. With a focus on coaching and training, we empower our team members to grow their careers and achieve long-term success.

Job Summary

We are seeking a highly motivated Customer Service Ambassador to join our team. This is an exciting opportunity for individuals who enjoy interacting with people, solving problems, and helping others. As a Customer Service Ambassador, you will be responsible for delivering top-notch customer experiences, working collaboratively with management and dispatchers, and ensuring that our customers' needs are met efficiently and effectively.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Communicating effectively with managers and service professionals to synchronize activities and ensure seamless customer experiences
  • Providing exceptional customer service, addressing concerns, and resolving issues in a professional and timely manner
  • Working collaboratively with the team to maintain a positive work environment and foster a culture of excellence
  • Staying up-to-date with company processes and procedures to provide accurate information to customers

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A positive attitude and a willingness to learn and adapt to new situations
  • Basic computer skills and experience with software applications
  • The ability to work independently and as part of a team

Benefits

We offer a competitive salary range of $20.00-$22.00 per hour, depending on experience. Additional benefits include paid training, computer and software support, an RRSP match program, and flexible scheduling. If you're looking for a challenging and rewarding career opportunity, apply today



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