Customer Service Ambassador

4 weeks ago


West Vancouver, British Columbia, Canada Dexterra Group Full time

About Dexterra Group

Dana Hospitality is a dynamic company that creates exceptional customer experiences, driven by passionate people who bring together the right teams with the right skills to turn problems into solutions and challenges into moments of ingenuity.

Job Overview

We are seeking a Catering Services Associate , reporting to the Chef Manager, to perform various customer service-based tasks within the food services function. This position requires excellent customer service skills and attention to detail.

Your Key Responsibilities

  • Prepare items and assume responsibilities for any job task associated with an assigned service station
  • Adhere to all required health and safety regulations and procedures while preparing food, including using proper techniques when using tools, supplies, and equipment provided, wearing and correctly using personal protective equipment, and complying with FoodSafe standards
  • Maintain the cleanliness of the work area, including equipment, kitchen, and dining area, clean dishes and cutlery manually or with the dishwasher
  • Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana Hospitality
  • Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences
  • Maintain speed of service standards, listen to customers (internal and external) and respond professionally to all questions and concerns, directing concerns to further levels of management as needed

Requirements

  • Minimum 1-2 years' experience in the hospitality / food service industry
  • Food Safety certification
  • WHMIS test (Workplace Hazardous Materials Information System)
  • Great Customer Service
  • Professional and Punctual
  • Monday - Sunday full time/pt
  • Quick learner and able to work on your own

Estimated Salary Range

$45,000 - $60,000 per year, depending on experience



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