Customer Service Ambassador

2 months ago


Kelowna, British Columbia, Canada CB Canada Full time

Customer Service Representative

**About the Role**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their travel experience is smooth and enjoyable.

**Key Responsibilities**

* Assist customers with planning their travel routes and schedules
* Quote fares and rates, process payments, and handle cash transactions
* Provide information on company policies and procedures
* Assist with inquiries, luggage storage, and other customer-related tasks
* Work collaboratively with the team to achieve excellent customer service standards

**Requirements**

* Open availability required
* Strong numeracy and oral communication skills
* Ability to work well with others and provide excellent customer service
* Superior problem-solving and decision-making skills
* Proficient in Microsoft Office and use of a computer
* Friendly, service-oriented personality

**What We Offer**

* Competitive hourly rate
* Opportunities for professional growth and development
* A dynamic and supportive work environment

**Language:** en-US



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